OPay Opens New Office in Kano to Expand Customer Support and Digital Financial Services

OPay has opened a new office in Kano State as part of efforts to strengthen its presence in Nigeria and bring its digital financial services closer to customers, merchants and businesses in the region.

The new office is located on Hadejia Road, near Yankaba Market, and will serve as a support centre for customers, business owners and partners seeking assistance, business engagement and other service-related support.

According to the company, the development forms part of its continued investment in Nigeria and its commitment to making financial services more accessible, affordable, convenient and reliable.

Kano is a major commercial hub in Northern Nigeria, with a strong concentration of traders, business owners and entrepreneurs. OPay said the new facility would help it better understand the needs of local communities while strengthening its relationship with merchants and businesses that rely on digital payment solutions.

Speaking at the opening ceremony, OPay’s Chief People Officer, Ifeoma Mba, said the company was committed to staying close to the communities it serves.

“Our commitment is to be closer to the people and communities we serve. Opening this office in Kano means more customers and businesses can access the support they need, while giving us a better opportunity to understand their needs,” Mba said.

She added that the company was proud to continue investing in Nigeria and supporting individuals and businesses through accessible digital financial services.

OPay, which began operations in Nigeria in 2018, provides services that allow customers to transfer money, make payments, pay bills, save and manage their everyday financial transactions.

The company said the Kano office would further support its contribution to financial inclusion by helping more people and businesses participate in the digital economy. It also reiterated that its services and business operations across Nigeria remain available as usual.